Updated Aug 04 2025
Salesforce CRM
AUTHOR | Tim Osborn
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Announcements
Monte Carlo First Data + AI Observability Company to Launch Native Integrations with Salesforce to Ensure Reliable, AI-Ready Customer Data
First-of-its-kind integration brings data + AI observability to Salesforce CRM and Data Cloud, enabling customers to build trusted AI agents with Agentforce.
Data Observability
Bringing Trust to Salesforce Data, From Source to Agentforce
We’re introducing native integrations with Salesforce CRM and Data Cloud, making Monte Carlo the first data + AI observability platform to deliver automated, end-to-end monitoring in Salesforce.
Data Observability
How High-Quality Data in Generative AI Models Drives Customer Service Results, With Nga Phan of Salesforce AI
Generative AI has tremendous potential to improve customer service, both internally and externally. Learn key considerations, use cases, and best practices to get started.
AI Observability
What it takes to trust AI in production: Lessons from Salesforce and Dropbox at Snowflake Summit
At Snowflake Summit 2025, we brought together two of the most thoughtful data leaders building in the agentic era — Naveen Chhajer, Senior Director of Trust and Discovery at Salesforce, and Philip Zelitchenko VP, Data & AI Platform at Dropbox — to talk candidly about what it takes to ship AI you can actually trust. …
Data Reliability
The Top Snowflake Integrations Every Data Team Should Know
Everything you need to know about Snowflake integrations, all in one place.
Data Platforms
The Composable Customer Data Platform: Everything You Need To Know
How and why organizations are turning to solutions like composable customer data platforms built directly on the data warehouse to drive their business forward.